Salon cancellation policy template

A clear, client-friendly salon cancellation and no-show policy template to adapt for your business.

Appointments, cancellations & no-shows

We reserve your appointment time specifically for you. If you need to cancel or reschedule, please contact us at least [24/48] hours before your appointment.
Cancellations made with less than [24/48] hours' notice may result in [loss of deposit / a fee of $___ / a charge equal to ___% of the scheduled service].
Clients who do not arrive and do not contact us will be considered a no-show. A no-show may require [full prepayment / a new deposit / payment of the missed-appointment fee] before another appointment can be booked.

If you arrive more than [__] minutes late, we may need to shorten or reschedule the appointment to avoid delaying the next client.